Orders of in-stock will be shipped within 5 to 7 business days. You will receive an estimated time of delivery for any made-to-order items. Delivery times will vary based on your geographic location. Feel free to call us with any questions at Customer Service:
Returns will be accepted on any unused merchandise and can be exchanged for another item of similar value. To return an item, please mail it to:Franne's Closet, Inc.
c/o Vector Apparel
Attn: Returns Dept. FranneGolde.com
155 West Washington Blvd. Suite #1010
Los Angeles, CA 90015
You will be responsible for paying for your own shipping costs for returning your item, unless there was an error on our part. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
And of course you may always call us with any questions! Customer Service 424-653-6662.